The business is located in a busy shopping center in Fort Worth with several major anchor national chain stores. This popular and busy shopping center has easy access, ample parking and, most importantly, is located at a high traffic intersection with 30,000+ cars passing daily.
The business location is in a very favorable economic demographic area. Within a 1-mile radius, there is a 50% commercial and 50% residential mix. Over 60% of the residents within this radius have household incomes exceeding $175,000. This very loyal customer base is economically upper middle class with discretionary income to spend on conveniences and services that save them time.
The owner works onsite 2-4 hours/day but often is working on other personal/business matters. The owner is not required to work on schedule but will work to cover store when employees are on vacation or executing outside sales such as freight pick up, estate sales etc. The seller states that the business has excellent books & records and is able to prove all sales & expenses.
The customer base is small-office/home-office (SOHO) businesses, corporate ?road warriors?, homemakers and schools. The owner estimates the customer base is approximately 50% residential and 50% business customers.
The owner feels that a major advantage over competitors is the trained, motivated, professional employee team, the choice of multiple shipping services, the longevity of the same store in one location and long-standing relationships with customers. The customers are happy with the service and committed to using the company. The business is recession-resistant, and a new, energetic owner can further increase sales & profits in many ways such as 1) continue growth of highly profitable mailbox rentals (growing ~47% annually since 2019), 2) expand high quality custom packing and freight preparation services by leveraging strong reputation, 3) continue adding national services through industry association, 4) continue virtual mailbox growth (very little incremental cost), 5) promote freight services.
Facilities: The business occupies approximately 1,356+/- SF office space in an upscale location in Fort Worth. The current 60-month lease term expires approximately October 31, 2025 and leased for $4,613/mo including NNN of approximately $1,017/mo). Seller believes that landlord is willing to offer a long-term lease and renewals to a qualified purchaser.
Competition: The retail shipping industry is very competitive. Barriers to competition include lack of available retail space to build/open a business with comparable easy access. The business attracts customers from a 10-mile radius including some commuters who live outside this radius. Despite the presence of well-established competitors, the owner feels that customer service at the store is outstanding; employees are professional, well-trained and knowledgeable to operate the front of the business, pack, ship and sell. Customers are prepared to drive to this store for superior service and convenience.
Growth & Expansion: The business has built a strong reputation over 20+ years for quality and specialized work. Much of their current business comes from referrals and often as much as 30 miles away. The Primary Target Market consists of a 50% consumer and 50% business mix within a 1-3 miles geographical radius.
The seller has used the location, signage, word of mouth and friendly service to build the business.
The primary marketing strategy is word of mouth, occasional radio/publication and social media to customers/clients/businesses who need these services. Networking and referrals are the main method of marketing; minimal Internet marketing has occurred.
A new, energetic owner can further increase sales & profits in many ways: 1) Mailbox rentals are a significant source of BOTH income and regular, returning, loyal customers. The owner advises that there have been no increases in several years; the rates could be increased based on a market pricing review. 2) Add mailboxes (business has been typically 100% rented), 3) Promote social media reviews on Yelp, Google, etc., 4) Adding business-related services such as large format printing. 5) Direct mail to local home-based businesses, 6) Marketing to local businesses and medical offices to develop house accounts, 7) Evaluate adding fingerprinting services
Support & Training: Seller will train buyer for 2 weeks included with the purchase price. Seller is willing to provide additional training or support at mutually agreed compensation for up to 30 days.
Reason for Selling: Semi-retirement
Purchase Price: The asking price for the assets of the business is $485,000 with $100,000 CASH down payment and balance financed as an SBA7(a) loan. If required by a commercial lender, the seller will consider financing up to 10% of the price to a purchaser qualified/approved by the seller. Seller prefers to sell for ALL-CASH. Seller Financing is subject to Seller?s Approval, in Seller?s SOLE discretion and responsibility, of the Purchaser?s financials, Credit-worthiness and suitability as the Purchaser. All financing is to be personally guaranteed. The assets include inventory at cost of $9,500, Accounts Receivable of $00 and FFE (Furniture, Fixtures and Equipment) valued at $50,000. The purchaser will need to assume 1) PostalMate software subscription (approximately $1,100/year). The price will be adjusted for actual inventory and accounts receivables as of the sale date.
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